Check the packaging rules or choose one of the pre-paid Colissimo Emballage packages sold in post offices in various formats (rectangular boxes, flat packs and bottle packs) up to 7 kg.
You fill out a waybill to stick on your package, whatever its destination. This waybill is provided by your post office.
- Sender’s address
Use a maximum of 5 lines to write the address, preferably in capitals. Specify the building, the floor, the landing and the door code (if there is no free access to the letterbox).
Write the reference of the chosen Colissimo Packaging.
This number allows your package to be tracked by computer. You can find out where your package is in the postal network at any moment.
If you would like an optional insurance up to a maximum value of 500 euros, 1,000 euros or 1,500 euros then this is where you should stick the insurance stamp(s) that you bought at the counter of your post office.
Proof of delivery
The counter clerk will give you the upper portion when you hand over your package at the Post office.
This notice indicates the address of the post office from where the parcel may be collected.
The recipient then has 2 weeks to collect the parcel. After this time the parcel will be returned to its sender.
When making purchases on the Internet, you can now choose from 5 different delivery methods with So Colissimo:
- Home delivery
- Home delivery by appointement between 5:00 pm and 9:30 pm
- Delivery by Cityssimo
- Delivery to the post office of your choice
- Delivery to the shop of your choice