Facts and figures

Breakdown of revenue for La Poste Group

Breakdown of operating profit

Breakdown of revenue by geographic area

Breakdown of revenue by Business Sector

Mail

Mail revenue was €11.568 billion, up 0.3% and stable on a like-for-like basis, benefiting from an active innovation policy and the renewal of the product range, and the dynamism of Sofipost. Volume continued to decline, decreasing 3% in 2011, as compared with 3.3% in 2010. This decline was offset by a price increase on 1st July 2011 and by the development of new value added services, at both the parent company and the subsidiaries.

Revenue at Sofipost, which comprises the four Mail subsidiaries (Mediapost, Docapost, ViaPost and La Poste Global Mail), came to €1.553 billion based on growth in all four divisions. In 2011, Sogec and Mediaprism were acquired.

Service quality, measured by an independent organisation, reached a record high in 2011. Results were 87.2% on next-day delivery for the priority letter, surpassing the 85% objective cited in the public service contract and four points more than in 2010, which was the best performance ever recorded.

Furthermore, 2011 was the first year that the postal market was entirely opened to competition.

Parcels-Express

The Parcels-Express posted €5.201 billion in revenues, an increase of 7.4%, or 6.5% on comparable data.

GeoPost, positioned on the express market in France and Europe, recorded a 6.6% revenue increase (with €3.668 million) based on comparable data. Volumes grew 6.8% in total, and everywhere except in southern Europe, which has been affected by the economic crisis. The price effect was slightly negative.

On the domestic parcel market, ColiPoste posted a 5.5% increase in revenue, to €1.533 billion on a comparable basis. The activity benefited from two effects: an increased traffic and a positive price/mix effect.

In 2011, the Parcels-Express business acquired several companies.

Banking Activities

La Banque Postale recorded consolidated net banking income of €5.231 billion, up 0.3% and stable based on comparable data.

Business activity was sustained in 2011, with the home loan and consumer loan issuance and the successful launch of property and casualty insurance products.

Net banking income was affected by interest rate volatility and deteriorating financial markets. Net interest income was down due to higher interest rates on deposits and lower portfolio income. Fee income rose with expanding consumer consumption and higher fees linked to the rise in customer outstandings.

On 9th September 2011, La Poste subscribed for a €860 million capital increase from La Banque Postale, supporting the Bank’s development.