Bringing simple, practical banking to the community.
La Banque Postale provides banking and insurance products and services for private individuals and companies in France. La Banque Postale backs the latter in a lasting banking relationship, providing them with concrete and accessible solutions.
It is well on its way to achieving its mission to be "a bank as good as the others but a bank like no other", driven by La Poste’s core characteristics - a local presence and wide reach to all members of the public.
A proven multi-channel distribution strategy
To be the bank that’s closest to its customers everywhere 24/7. This is the ambition of La Banque Postale. Post offices and their dedicated sales forces are the departure point for personalised relations with customers. La Banque Postale also relies on the knowledge of the 23 financial centres, which are true multi-channel managers.
In addition to its network, La Banque Postale can also count on strong partnerships that aim to facilitate access to its offer for the greatest number of people. It has been able to develop other effective alternative channels, such as online banking services (www.labanquepostale.fr or 3639).
In November 2007 the state authorised La Banque Postale to widen its offer to distribute consumer credit. This is expected to be available on the market between late 2009 and early 2010. It will be undertaken in partnership with a professional from the sector, as part of a joint subsidiary in which La Banque Postale will be the majority shareholder.
In addition, the extension of the CECEI (Committee of Credit Establishments and Investment Companies) agreement allows it to grant social micro-credits. This confirms its essential role in the fight against banking exclusion. These loans are packaged with an assistance scheme for the beneficiaries run by La Banque Postale through building partnerships.
"Livret A" savings account
In 2007 the European Commission agreed to open up distribution of the "Livret A" savings account and recognised the 2 general purposes of this account, namely to finance social housing and, for the first time, to give access to banking.
Anyone requesting to open a Livret A savings account may do so free of charge at La Banque Postale.
What we do
La Banque Postale is organised around 3 centres of activity:
- retail banking,
- asset management.
- More than 1 million Livret A passbook savings accounts opened in 2008
- 4.815 billion euros in net banking income (NBI)
- 11.2 million current postal accounts
- 9.53 million principal bank customers
- 480,000 customers (Companies, Communities and Associations)
- 5,191 automated cash dispensers/automated banking machines in France
- 270.6 billion euros in outstanding customer credits
- More than 6 million bank cards, representing 11 % of the market
- 17,000 service points