Track and trace mail

TRACKED READY-TO-REGISTER ("PRET-A-RECOMMANDER SUIVI")

Need absolute proof of sending your letter? Here’s an all-in-one product that includes a writing zone, the envelope and cost of postage, as well as registration and tracking.

No need for letter paper, you write directly on the ready-to-register – which is a legally recognised guarantee of content.
The registered letter forms are already attached to the envelope, so you can fill them out comfortably at home.

Click here to track your ready-to-register (site in French).

Picture of a "Ready-to-register" waybill

Indication of the kind of tracking information available on your ready-to-register:

  • - The receiver (or his approved proxy) has signed for the item at the counter of the post office where it was being held.
  • - The item has been delivered to the receiver (or his approved proxy) against his signature.
  • - Letter addressed to poste restante (held mail) at the request of the receiver who will come to collect it at the post office address given in the address against a signature (or that of an approved proxy).
  • - Receiver not at home when the postal officer called. With the notification left by the postal officer, the receiver (or his approved proxy) has 2 weeks from the date of notification in which to collect the item.
  • - Item was held for the receiver for 2 weeks at the post office. The receiver did not come to collect it during that time.
  • - The receiver does not live or no longer lives at the address given on the item.
  • - The address of the receiver given on this item is incomplete or not accurate enough.
  • - La Poste is redirecting the item to a new address.

For all information on rates, click here

The Tracked Ready-to-Register is available in post offices.

POSTEXPORT PREMIER

Need to send your mail abroad? Postexport Premier could be the answer for you. These pre-paid envelopes are available in 2 formats with guaranteed delivery within 3 working days in 10 countries: Germany, Denmark, Spain, Finland, Great Britain, Ireland, Holland, Portugal, Sweden and Switzerland.

To find out the delivery date of your item (4 days after it has been sent), you can:

Instructions for online tracking

  1. 1 - Enter the item identification number on the receipt given to you in the post office, from the 4th day after it was sent. This number has 13 characters (LX + 9 figures + FR). Example: LX124365670FR.
  2. 2 - Click on your status "private individual" ("un particulier").
  3. 3 - Click on "Rechercher" ("Search").
  4. 4 - The result of your search gives the latest available information.
Screenshot of the "Postexport premier" website

Indication of the kind of tracking information available on your Postexport Premier:

  • - The identification number is incorrect.
  • - No information is available on the item. Call the International Azur Number 0 810 820 820 if this item was deposited more than 4 days ago.
  • - Initial delivery attempt unsuccessful on [date]. For more information, International Azur Number 0 810 820 820.
  • - Sorry, delivery date unavailable more than 3 months after the initial deposit.
  • - Delivered on [date].

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