If your business is moving or is closing temporarily, you can use the La Poste online redirection service.
In just a few clicks, you will be able to subscribe online to a mail redirection service, or ask you local post office to keep your mail by for you.
Temporary or permanent international redirection makes it possible to have your mail (up to 2 kg) forwarded, either permanently or temporarily, from your business address on the French mainland to a foreign address anywhere in the world.
Permanent National Redirection from La Poste forwards all mail that is sent to your old address to your new business address in France.
The Mail keepsafe service means that all the mail addressed to your business while it is closed will be kept for you.
Please find below screen-by-screen translations of the steps to follow on the French site.
How to subscribe to one of these services
Create your account
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In order to subscribe and manage your contract, you must create an account (identifiers: e-mail address and password).
All fields are compulsory.
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Enter your e-mail address:
Your e-mail address: Enter a valid e-mail address (the address where you will be sent your service confirmation e-mail)
You don’t have an e-mail address?
Create a free e-mail address @laposte.net -
Create your password:
Chosen password:
Confirmation of password:This password is specific to a given contract. It gives you access to one contract only. It must be between 6 and 10 characters long.
Memorise it.
CANCEL VALIDATE
Next stage: Account creation
Subscribe to the contract
An activation code for your contract is sent to you by recorded delivery to your main address (within 3 working days). Ensure you are able to receive this letter.
Required fields are marked by an *
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The required start date of your contract:
Start date required*:
The start date cannot begin earlier than 5 working days time for bank card payments or 10 days for payment by cheque or direct debit.The start date must be a working day (Monday to Saturday not including public holidays).
The confirmation of the start date will be given when the activation code for your contract is entered.
Duration required*: The duration of the Permanent National Redirection service is from 12 months, month end to 24 months, month end.
The end date is automatically calculated from your start date. Your end date will be provided following the stage after the Verification of information. -
Enter the company subject to relocation:
Company name:
New company name:
Brand name, trade name or initials:
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Current company contact details:
Enter your contact details below. To help, you can refer to the rules for writing postal addresses.
Office, floor, stairway:
Building, office block, house:
Number – Street name*:
- My address does not have a street name
Special delivery information (PO
Box, Place name):
Post code – Area*:
Telephone number: Telephone number: maximum of 15 numbers with no spaces (e.g.: 0112414587)
Note: An activation code will be sent to this address by registered post within 3 working days.
- I confirm that someone from the company will be available to receive the registered letter.
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New company contact details:
Office, floor, stairway:
Building, office block, house:
Number – Street name*:
- My address does not have a street name
Special delivery information (PO
Box, Place name):
Post code – Area*:
Telephone number: Telephone number: maximum of 15 numbers with no spaces (e.g.: 0112414587)
CANCEL VALIDATE
Next stage: Information validation
