Your question is about products
What is the delivery time for Ecopli mail?
3 to 5 days.
What is the difference between a letter ("lettre") and a parcel ("colis")?
The letter rate is only for sending correspondence or documents and all related media (CD-ROM, etc.) weighing less than or equal to 3 kg.
Anything else is considered to be a parcel.
What is a "Lettre Recommandée Electronique" (Electronic Registered Letter)?
A "Lettre Recommandée Electronique" allows you to send a registered letter from your computer 24/7. You need an Internet connection to do this. La Poste does the rest! We print your letter, put it in an envelope, stamp it and deliver it to its final destination.
Distribution times are the same as for traditional registered mail (1 or 2 days).
What is the "Prêt-à-recommander suivi" (Tracked Ready-to-Register)?
The "Prêt-à-recommander suivi" is an all-in-one product including writing space, the envelope and postage. It’s an envelope system where the paper used to write the letter is then used as the envelope.
You also benefit from the guarantee of content: the written message is an integrated part of the envelope, the recipient cannot claim to have received an empty envelope.
The "Prêt-à-recommander suivi" includes postage and tracking.
The postage cost is R1. Delivery notification is included.
No documents may be inserted into the "Prêt-à-recommander suivi".
The delivery time is the same as a letter (1 or 2 days).
For more information on tracking: www.laposte.fr/csuivi (site in French).
What information does tracking provide?
Tracking provides the delivery date of the letter, or if necessary, the reasons for non-delivery.
Tracking provides information for the sender and does not include a delivery guarantee. It has no legal value.